FAQ Custom Wall Murals
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Custom Wall Murals

FAQ

We produce digitally printed interior décor products including custom wall murals.

What kind of wallpaper do you use? 

Our matte wallpaper is the most like traditional wallpaper that we have, it has a smooth, flat finish.  It is a vinyl impregnated, wet-strength tear-resistant paper that is highly durable.  

How is the custom wall mural produced? 

Our wallcoverings are produced on a digital printer that outputs at 720 dpi for maximum color consistency and tone, while also utilizing archival based inks that are water and UV light resistant.  Therefore our products may be cleaned using a soft cloth and diluted, mild soap. 

How is the custom wall mural installed? 

Our custom wall murals are installed just like mass produced wallpaper.  We recommend a pre-mixed clear adhesive that is usually sold at most home improvement stores. 

Your image is scaled to full size, and then produced in panels to create the full image.  Our wallpaper panels are roughly 4 ½ feet wide by however tall your wall is, which cuts down on seeming.  We provide an inch of bleed around the perimeter of the image to ensure enough material for coverage, and add 1-½ inches of overlap between panels for double cutting.   

What is double cutting? 

This refers to the type of wall mural installation where one panel of wall mural is hung, and the next corresponding panel is overlapped over it (in our case 1 ½ inches).  Then, a straight edge is applied and a blade cuts through both panels of Wall Mural at the same time.  The strips of waste are removed, and you’re left with the most invisible seem possible. 

Can you help me locate a wallpaper hanger?   

Our most trusted way to refer you to a local wallpaper hanger is through the National Guild of Paper Hangers www.ngpp.com.  Wallpaper installers who join the guild adhere to its strict policy of quality and professionalism.  Another quality source for wallpaper hangers is www.wallpaperinstaller.com, which is also an abundant and trusted resource for anything wallpaper related. 

What is your level of experience? 

Our  principles have not only strong backgrounds in wide format digital printing, but also fine arts backgrounds as well.  As artists we are more than confident in our level of craftsmanship in creating custom wall murals, and are comfortable working with anyone from private homeowners to design professionals.  Rest assured that our keen eye for composition and detail ensures the quality of our wallpaper is the highest in the industry. 

How long does the order process take? 

From the time that we have final image approval as well as payment/shipping information, we’ll have your custom wall mural order out to FedEx within 3-5 business days. 

How long does it take to ship? 

Depending on your location, FedEx Ground will have your order delivered within 1-5 business days.  Please call to make special arrangements for expedited shipping. 

How do I pay for your services? 

You have two methods of payment.  Once you’ve selected one of our images to be created as a wall mural and entered your information into our order form, you’ll be given a total.  At that point you can continue on and immediately pay for your order via PayPal. Your custom wall mural will not print until we receive final approval from you. 

You may also order offline by calling us at 845-238-2425 or 845-800-7055, and we can take all of your information over the phone.  This is the standard method for any orders where you use your own image, or would simply prefer offline as opposed to online.     

Do you print on anything else other than wall murals? 

Absolutely.  Our printing technology also allows us to print to paper, banner vinyl, self-adhesive vinyl and even cotton and other fabrics.  Please call us for additional information and applications. 

How do I use my own photo or design for a custom wall mural? 

The process is simpler than you may think.  Here is a run-down:

Step 1: Send us the image.  Digital files may be emailed or burned to disc and mailed to us.  Prints of photographs may be mailed to us as well.  Our mailing address is:

ArtisticHomeowner.com

41 McGarrah Road

Monroe, NY 10950

 

Step 2: We’ll review the image to make sure it is suitable for wall mural-size reproduction.

Step 3: We’ll email you the results of your image’s review.  If it may be produced as a wall mural, we’ll provide you with pricing.

Step 4: Once you have reviewed our findings and pricing, call us with shipping/ payment information:

Step 5:  Your order will be filled and shipped.  Easy! 

 

 

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